There are many devices on the market that allow data exchange with a motor vehicle; what are the advantages of the solution proposed by Eureka?

Eureka’s solution shows several peculiar technical, functional, and economic advantages.

The Eureka device can be connected, through its OBD port, to all vehicles manufactured since the mid-1990s, does not require installation, can be simply activated or removed at any time, does not interfere with the operation of the car, and does not invalidate its warranty.

The proposed solution does not require a SIM, does not track the position of the vehicle, is respectful of the user’s privacy, and last but not least, the cost of the device is extremely low.

What distinguish the EUREKA OBD device compared to other diagnostic solutions on the market?

Eureka devices are based on the ELM327 chipset, a guarantee of extreme reliability, and have been specifically optimized in firmware to ensure operating stability, minimize electrical and battery consumption, increase connection reliability.

I have seen on the internet devices with a similar aesthetic, these are equivalent models?

No. To ensure customers the best product at the most competitive price, the Eureka solution uses some standard components, including chipset and external chassis, however, firmware and some of the electronics are optimized for Eureka specific needs and functionalities.

In this respect, the solution proposed by Eureka is pretty unique.

Can I use other OBD devices with the Eureka App?

No. The Eureka App has been specifically engineered to ensure the best operation with the reference device. In addition, the remote diagnostic capabilities by an affiliated Service Center, require, for security reasons, specific hardware capabilities, and configuration.

What happens if my Mechanic needs access to the OBD port of the vehicle used by the Eureka device?

No problem. The Eureka device can be simply extracted from the OBD port and reinserted after the completion of the service; configuration and coupling remain registered.

Where are Eureka OBD devices produced, are they certified?

OBD devices are manufactured in China in the Shen-Zen technology district, according to peculiar Eureka design and specs . They are accompanied by international conformity certifications, including the CE mark.

Can I be sure that the OBD device will work properly on my vehicle?

OBD devices use specific international standards to exchange information and interact with vehicle electronic sub-systems. These standards are acknowledged by OEMs and Regulation Authorities to ensure proper diagnostic for independent Service and Repair Centers.

According to the above, incompatibility with a specific model is to be considered rare.

Can the Eureka ODB device interfere with vehicle functionalities or operation?

No. To make the Euraka OBD solution completely secure, the  App is prevented from sending any command that can vary the parameters of the vehicle.